We are committed to our employees by providing opportunities for career growth and development while encouraging our lead-by-example.
Real Stories From Real People
I joined SYKES in 2015 as an associate for a Travel Expert account. It was my first job, but I grew greatly in Operations, going from agent to Team Manager, Ramp POC, and Supervisor. Now, I lead the Employee & Candidate Experience as the Global Platforms Adoption Manager.
Since I started working at SYKES in 2014, everyone has been kind and supportive of me. Since I was part of SYKES Academy, the help and encouragement from my team have been key to being able to Learn, Lead and Grow throughout the years.
To apply, you need to meet 3 main requirements: To be at least 18 years old, to have a high school diploma, and to have an English level of at least 85% of proficiency.
Can I visit SYKES in person to apply?
Yes, apply from Monday to Friday, 8:00 a.m. to 4:00 p.m. Find us at SYKES Recruitment Center, Boulevard de Los Héroes (next to Boston ice shop), or at Building 4, Salvador del Mundo.
How long does it take to be contacted after I fill out my application form?
Once you’ve submitted your application form, our Recruitment Team will call you within 24 hours on business days.
Are there positions in Spanish?
All of our accounts are in full English, and there are some that are bilingual (English and Spanish). To apply to all of our positions you are required to have at least 85% of English proficiency.
Do you have opportunities to work from home or flexible schedules?
Yes, we have different schedule options (including part-time, weekends off, night shifts, and more). We also offer the opportunity to work from home or on-site.
How do I obtain more information about the available positions?
Everything you need to know about salaries, schedules, bonuses, transportation, benefits, and any other details will be explained to you by our Recruitment Team once you’ve applied.
What is SYKES Academy?
SYKES Academy is a non-profit program that offers FREE training courses for you to improve your English skills and get the opportunity to meet the requirements to be part of our team. Classes go from Monday to Friday, from 7 a.m. to 4 p.m. for three weeks, in both online and on-site modalities. Once you finish the program, you’ll receive a $300 graduation bonus.
How do I apply to be part of SYKES Academy?
To apply you need to have at least an 80% English level, a high school diploma, and be 18 years old. Be part of our program by filling out the application form. New classes start every week.