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Nous recherchons actuellement des candidats enthousiastes et motivés pour rejoindre les équipes de Sitel Group. En tant que collaborateur du service clientèle, vous serez la voix de la marque et créerez des expériences personnalisées et engageantes pour les clients de nos clients.
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Work at home
Work at home
Work at home
Work at home
Maîtrise du Français (C2)
Niveau avancé d'anglais
Excellentes aptitudes relationnelles et une passion pour aider les autres
Expérience dans le domaine de l'assistance technique
Pour les candidats non-européens, un permis de travail valide est requis.
Sitel Group est une entreprise mondiale soucieuse de ses collaborateurs, qui fournit des solutions d’expérience client aux meilleures marques du monde.
Nous fournissons une gestion multilingue de l'expérience client à l'échelle mondiale à notre clientèle diversifiée, à toutes les étapes du parcours client.
Nous recherchons actuellement des candidats enthousiastes et motivés pour rejoindre les équipes de Sitel Group. En tant que collaborateur du service clientèle, vous serez la voix de la marque et créerez des expériences personnalisées et engageantes pour les clients de nos clients.
Sitel has great offices full of amazing people, with a trustful and happy environment.
Until we have the possibility to return, we implemented remote work for local candidates - Stay safe, Sitel is supporting work from home!
Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
Abbott is committed to continuous improvement in the way patients and professionals measure, track, and analyze glucose levels.
The job:
We work hard and reward harder:
Our selection:
Begin your Sitel journey - apply today!
Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
We are looking for motivated candidates living in Portugal to help us provide the best Customer Service Support to our Client.
The job:
We work hard and reward harder:
Our selection:
For non-EU applicants, a valid work permit is required
Begin your Sitel journey – apply today!
Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
The job.
Provide assistance to an international flying company that supports airlines all over the world
Being part of a team specialized in offering support through written and phone communication
Internal growing opportunities based on performance
We are implementing remote work for local candidates, and giving the possibility to be in our sites in the future - Stay safe, Sitel is supporting work from home!
We work hard and reward harder:
Our selection.
Conseiller Clientèle pour une Compagnie Aérienne, Lisbonne
Home-based - Customer Support Representative with French
Sitel is looking for a problеm-solver!
Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
REQUIREMENTS
• Native/ advanced level of French (C1)
• Intermediate level of English (B1)
• Previous experience in Customer Service preferred
• Impeccable communication skills
• A calm, cool and level-headed attitude in every situation
• Excellent self-organizing skills
• A proactive approach and willingness to work on own initiative
• Ability to work under pressure, in order to achieve deadlines and KPI’s
• Ability to adapt to a continuously changing environment and procedures
• Knowledge of Microsoft Office Pack (Word, Excel)
YOUR DAILY TASKS
• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job-related administrative forms
• Be able to recognize when a problem/query should be transferred to another department
or a more senior member of staff
OUR BENEFITS PACKAGE
• Paid professional technical training
• Monthly performance-based bonuses
• Private medical insurance
• Various discounts for restaurants, travelling etc.
• A well-defined career path with many opportunities to grow in different directions