Create the CareerYOU Want

Become a customer service representative. Join over 100,000 associates and support the world’s best-loved brands.

Already 3.1K people gave us 4+ ⭐on Glassdoor ​

Watch The Video.

Then Start Your Application.

Not in the mood to leave the comfort of your home? GREAT!

Apply Now.

It's 100% Online.

I have read and agree to Sitel's terms and conditions, including our privacy policy & cookie usage.

⏱️ Next step: online assessment, 45+ minutes.​

Please note that Sitel Teleservices Canada Inc. Headquarters is located in Ontario. Any other position would be a remote position.

#SitelLife Is About

✅ Job Safety
✅ Work From Home*​ ✅ Work-Life Balance✅ Steady Income
✅ Wellness

*Candidates must meet specific requirements to work-from-home.

of our associates 


want to stay at Sitel Group*

*Results from our annual 2021 internal survey


👋 Meet Your New Co-Workers

"Sitel has made things possible for me to make it on my own and start my life over again."

"I applied. It was the best decision that I have made. My family is once again the center of my universe."

"Sitel Group helped me gain roots in the community and forge amazing new relationships."

Mary Elizabeth

Customer Service Rep


Customer Service Rep


Coach Growth Point


Curious About Sitel Group? We Got You!

What is Sitel Group?

As a global customer experience leader, we rely on the expertise of our 100,000 people - empowering them to help customers everywhere, every day. Working at Sitel is more than just a paycheck, it’s an opportunity to learn, lead and grow.

Will I cold-call customers?

No outbound calls. Inbound only. As a customer service representative, you will help customers of the world's best-loved brands on their preferred channel: phone, chat, social media, etc.

What level of experience is required as a Customer Service Representative?

No experience, no problem! We invest in your growth and success. However, clear and intelligible English is required for this position.

What’s Sitel Group’s stance on diversity, inclusion and equity? 

By empowering our people at all levels, we aim to be the most inclusive BPO in the world.

Our people are our most valuable asset; the collective sum is greater than that of our individual differences, life experiences, knowledge, and personalities. Our diversity creates:

  • Better decisions
  • Better experiences
  • Better outcomes

Committed to excellence


I’m committed to reshaping

the future of


the employee experience.

Olivier Camino, Global Chief Operating Officer & Co-Founder - Sitel Group®

100% Online Application. Virtual Interview.

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